Privacy Policy
1. Who we are
Kwick Blocks Ltd ("Kwick Blocks", "we", "us", or "our") provides modular, AI‑powered components that help businesses automate workflows and integrate with cloud and other digital services.
We are the data controller for personal data collected through www.kwickblocks.com and related pages (the "Site").
If you have any questions about this notice, please contact:
- Email: contact@kwickblocks.com
2. Personal data we collect
We may collect and process the following categories of personal data when you use the Site, sign up for a trial, or otherwise interact with us:
- Identity details: name, job title, organisation.
- Contact details: email address, telephone number, postal or billing address.
- Account information: username, password, and preference settings for any Kwick Blocks account or trial you create.
- Usage and technical data: IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, links clicked, time spent on pages, and other diagnostic data collected via cookies and similar technologies.
- Marketing and communication data: your preferences in receiving marketing from us and your communication preferences.
- Support and correspondence data: information you provide when you contact us (for example via email, forms on the Site, or support channels), including the content of messages and any attachments.
If you use Kwick Blocks in a business context, we may also process limited information about your colleagues or other users that you invite into the service, in line with this notice and your instructions.
3. How we collect personal data
We collect personal data in the following ways:
- Direct interactions: when you complete online forms (such as "Contact us" or "Sign up to trial Kwick Blocks"), subscribe to updates, request a demo, or communicate with us by email or phone.
- Automated technologies: through cookies, server logs, and similar technologies when you browse or interact with the Site.
- Third‑party sources: where permitted by law, we may receive information from partners (for example, referral or reseller partners), analytics providers, and public sources such as professional networking sites.
4. Purposes and legal bases for processing
We use personal data only where we have a lawful basis under UK GDPR and applicable data protection laws. The main purposes and legal bases are:
a) To provide our services and manage trials
- To create and manage your Kwick Blocks account or trial, configure features, respond to your requests, and provide customer support.
- Legal basis: performance of a contract or taking steps at your request before entering into a contract.
b) To operate, secure, and improve the Site and services
- To monitor usage, troubleshoot, perform analytics, enhance the user experience, and maintain security and performance.
- Legal basis: our legitimate interests in operating, maintaining, and improving our platforms, provided these are not overridden by your rights.
c) To communicate with you
- To send service messages (for example, important updates about your account or changes to this notice) and respond to enquiries.
- Legal basis: performance of a contract and our legitimate interests in keeping you informed about your use of the services.
d) To send marketing communications
- To send you information about features, content, events, and offers that we think may be relevant to you, consistent with your preferences and applicable marketing rules.
- Legal basis: your consent where required (for example, certain email marketing to individuals) or our legitimate interests in promoting and growing our business, where allowed. You can opt out at any time (see section 10).
e) To comply with legal obligations and protect rights
- To comply with legal and regulatory requirements, respond to lawful requests, enforce our terms, or protect our rights, users, or others.
- Legal basis: compliance with legal obligations and our legitimate interests in protecting our business and users.
5. Cookies and similar technologies
We use cookies and similar technologies on the Site to:
- Remember your preferences and improve your experience.
- Understand how the Site is used and measure performance.
- Support security and fraud prevention.
Where required by law, we will request your consent before placing non‑essential cookies on your device. You can manage or withdraw your consent at any time using your browser settings and, where available, our cookie banner or preferences centre.
More detail about the types of cookies used and how long they last is provided in our separate Cookie Policy (or in the cookie banner on the Site).
6. How we share personal data
We may share personal data with carefully selected third parties where necessary for the purposes listed above, subject to appropriate safeguards:
- Service providers and processors: such as hosting providers, cloud platforms, analytics providers, communication tools, customer support platforms, and security or monitoring services that process personal data on our behalf.
- Professional advisers: such as lawyers, accountants, auditors, and insurers, when necessary to obtain professional advice or manage risk.
- Business partners: where we collaborate on joint offerings or integrations and you choose to engage with those services.
- Corporate transactions: in connection with any merger, acquisition, restructuring, or sale of all or part of our business, subject to appropriate confidentiality protections.
- Legal and regulatory bodies: where required to comply with law, respond to legal process, or protect our rights, property, or safety or that of others.
We do not sell your personal data.
7. International transfers
Some of our service providers or partners may be located outside the UK or European Economic Area (EEA).
Where personal data is transferred internationally, we will ensure an adequate level of protection by using one or more of the following safeguards, as required by law:
- An adequacy decision from the UK government or European Commission.
- Standard contractual clauses or international data transfer agreements approved for use under UK GDPR.
- Other appropriate safeguards permitted by data protection law.
You can contact us for more information about international transfers and the safeguards in place (see section 1).
8. Data retention
We keep personal data only for as long as necessary for the purposes described in this notice, including to meet any legal, accounting, or reporting requirements.
In general:
- Account and trial data is kept for the duration of your relationship with us and for a reasonable period afterwards (for example, to deal with queries or potential disputes).
- Marketing data is kept until you opt out or we consider it inactive under our internal retention rules.
- Technical and analytics data is kept for short to medium periods in line with our operational needs and any legal requirements.
When personal data is no longer needed, we will securely delete or anonymise it.
9. Your data protection rights
Under UK GDPR and applicable data protection law, you have a number of rights regarding your personal data, subject to certain conditions and exemptions. These include:
- Right of access: to obtain confirmation of whether we process your personal data and a copy of that data.
- Right to rectification: to have inaccurate or incomplete data corrected.
- Right to erasure: to request deletion of your personal data in certain circumstances.
- Right to restriction: to ask us to limit the processing of your personal data in certain situations.
- Right to data portability: to receive personal data you provided to us in a structured, commonly used, machine‑readable format and to transmit it to another controller where technically feasible.
- Right to object: to object to processing based on our legitimate interests or for direct marketing at any time.
- Right to withdraw consent: where processing is based on your consent, you may withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal.
You can exercise these rights by contacting us using the details in section 1. We may need to verify your identity before responding to your request.
If you are not satisfied with how we handle your personal data, you also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or your local supervisory authority.
ICO website: www.ico.org.uk
10. Marketing communications
We may send you marketing communications about Kwick Blocks products, features, events, and resources if:
- You have requested information from us or signed up for a trial or service and have not opted out of marketing; or
- You have given us consent to do so, where required.
You can opt out of marketing at any time by:
- Clicking the "unsubscribe" link in any marketing email; or
- Contacting us using the details in section 1.
If you opt out of marketing, we will still send essential service messages where necessary (for example, about your account or security).
11. Security of your data
We take appropriate technical and organisational measures to protect personal data from unauthorised access, use, disclosure, alteration, or destruction.
Measures may include access controls, encryption, logging and monitoring, regular security assessments, and staff training. However, no system can be completely secure, and we cannot guarantee absolute security of information transmitted via the internet.
12. Third‑party links
The Site may contain links to third‑party websites, services, or integrations. These sites and services are not controlled by Kwick Blocks, and this privacy notice does not apply to them.
We encourage you to read the privacy notices of any third‑party services you use.
13. Children's privacy
The Site and Kwick Blocks services are not intended for children, and we do not knowingly collect personal data relating to children. If you believe that a child has provided us with personal data, please contact us so we can delete it.
14. Changes to this privacy notice
We may update this privacy notice from time to time, for example to reflect changes in our services or legal requirements.
When we make changes, we will revise the "last updated" date below and, where appropriate, notify you by email or a notice on the Site.
Last updated: 19 February 2026